Before you begin using the FAQ Generator, be sure you set the controls:
Click on Control
Choose Text or a Button Link (button should already be uploaded)
Add a FAQ Comment if you wish to have a comment above the FAQ’s
Before you begin adding FAQ’s, be sure you have categories setup:
Click on Categories
Click on Add New Category
Input Category Name and click on Save
To begin adding FAQ’s, do the following steps:
Click on FAQ’s
Click on Add New FAQ
Input a Title
Choose the Category
Input the Question
Input the Solution/Answer
Be sure the checkbox has a check in it for Enabled
Choose the Order (for sorting)
Click on Save New FAQ
In order for customer's to see the "FAQ's" link on the website, the following TAG must be used: %FAQGEN% or %FAQGENB%
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