Archives for: July 2007

07/16/07

How do I use the FAQ Generator?

Permalink 08:40:24 pm, Categories: Configuration Menu  

Before you begin using the FAQ Generator, be sure you set the controls:

Click on Control
Choose Text or a Button Link (button should already be uploaded)
Add a FAQ Comment if you wish to have a comment above the FAQ’s

Before you begin adding FAQ’s, be sure you have categories setup:

Click on Categories
Click on Add New Category
Input Category Name and click on Save

To begin adding FAQ’s, do the following steps:

Click on FAQ’s
Click on Add New FAQ
Input a Title
Choose the Category
Input the Question
Input the Solution/Answer
Be sure the checkbox has a check in it for Enabled
Choose the Order (for sorting)
Click on Save New FAQ

In order for customer's to see the "FAQ's" link on the website, the following TAG must be used: %FAQGEN% or %FAQGENB%

Can I charge actual shipping costs in the shopping cart based on weight and destination?

Permalink 08:25:32 pm, Categories: Shipping Menu  

Yes. You will need to use the Real Time Calculators feature for USPS, UPS and Canada Post located in the shipping section of the store administration. All require that you register with them independently. Please follow ALL instructions located in the store administration.

You will also need to setup the weight of each product in your shopping cart. Be sure to account for packaging materials in your weights or you will find that the shipping amounts will be off when it comes time for shipping. A hand calculator is available for weight conversion in the individual product setup.

The products weights MUST be setup or shipping exempt chosen in order for the Real Time Calculators to work properly.

How do I use the Order Tracking feature on my website?

Permalink 08:17:06 pm, Categories: History  

In you store’s administration:
Click on History
Under Listings, Click on Order Tracking
Input the information and save.

Note: Only customers who have setup an username and password during checkout will be able to look up their order tracking information

In order for customer's to see the "Track Orders" link on the website, the following TAG must be used: %TRACK% or %TRACKB%

How do I change the ALT image tag for all of my products?

Permalink 08:13:17 pm, Categories: Configuration Menu  

Click on General Configurations
Scroll to Bottom until you see Default Product Image ALT Tag
Change the text in the box (i.e. business name, keyword, etc.)
Click on Submit

Affiliate Program Documentation

Permalink 05:59:56 pm, Categories: Affiliate Program  

The following documentation was put together for Feature Cart clients using the internal affiliate program. The documentation includes step by step instructions on how to setup and manage for DIYeStores and WAHM Shoppes.

Click Here to Download Affiliate Documentation

If you have any questions about this documentation, please contact us.

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